Warmth & Wellness Massage Therapy

Our Policies

Terms of Service – Please Read Carefully

At Warmth & Wellness Massage Therapy, these policies are in place to ensure a safe, professional, and effective massage experience for all clients. By booking an appointment, you agree to the following terms:

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New Client Policy: I.D. Required

To verify age and prevent fraudulent bookings, a valid photo I.D. must be submitted before your first appointment. This is a standard security measure. No exceptions.

Hygiene Expectations

For your comfort and mine, please shower before your session to minimize odors and dead skin.

Clients who arrive smelling of smoke will be turned away. Please plan accordingly.

Arrival Time

Arrive 5–10 minutes early to use the restroom, complete any final intake, and ensure your session starts on time.

Clothing & Jewelry

Wear comfortable, easy-to-remove clothing. Avoid restrictive garments like corsets or shapewear.

Remove all jewelry before your session to prevent discomfort or accidental damage.

Draping & Professional Boundaries

Clients will privately undress to their comfort level and remain covered under a sheet throughout the session.

Any attempt to undrape yourself will result in the immediate termination of the session, full charges applied, and a permanent ban from future appointments.

Sexual or inappropriate behavior will not be tolerated under any circumstances. Misconduct will lead to an immediate ban and may be reported to authorities.

Payment & Cancellation Policy

  • Payment in full is made through our secure Square checkout right after you book.
  • Cancellations with less than 24 hours’ notice will be charged the full service fee.
  • No-call/no-shows will also be charged in full.
  • A valid card on file is required for booking and enforcing attendance policies. All payment information is securely processed.

By scheduling an appointment, you acknowledge and agree to these terms.

These policies are designed to protect both the client and therapist, ensuring a safe and respectful environment for all.

Questions?

Warmth & Wellness Massage Therapy

2229 Louisville Ave, Monroe, LA 71201

(318) 737-0033

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